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Payment gateway connection procedure

To start accepting payments, follow these steps.

  • See the overview of the Internet Acquiring Service.
  • Select the appropriate connection method.
  • Make sure you have received test data:
    • a login with the «-operator» suffix and password for it – to work in the personal account;
    • login with the «–api» suffix and password for it for interaction with the payment gateway. It can be used for using the programming interface (API) or for specifying in CMS plugin settings).
  • Depending on the selected connection option, complete the necessary steps to set up payment acceptance.
  • Test the configuration with test cards:
    • make several successful and unsuccessful payments;
    • compare the status of the payment on the page after payment with the status in your personal account;
    • try cancelling a payment (reversal or refund).
  • Make sure that your Online Store's website/app meet the bank requirements.
  • After successful testing, contact your supervising manager or the support service at support@ecom.sberbank.ru to receive production logins and passwords.

Passwords provided for both logins in production environment must be changed in the personal account (available here).

  • Change the test credentials to production credentials and start accepting payments *.

Apply for connection to Internet acquiring on the website www.sberbank.ru



Differences between test and production environments

Test environment Production environment

Two login-password pairs:

  • -operator – to access the test personal account;
  • -api – for integration with test environment through the programming interface.

Two login-password pairs:

  • -operator – to access the production personal account;
  • -api – for integration with production environment through the programming interface.
Test personal account. Production personal account.
Address for posting a link to payment:
https://3dsec.sberbank.ru/payment/docsite/payform-1.html?token=YRF3C5RFICWISEWFR6GJ&ask=amount. 		Address for posting a link to payment:
https://securepayments.sberbank.ru/payment/docsite/payform-1.html?token=YRF3C5RFICWISEWFR6GJ&ask=amount.

URL for payment button:

URL for payment button:

In case of CMS plugin – configure the plugin for operation in test environment (see the plugin setup instructions). In case of CMS plugin – configure the plugin for operation in production environment (see the plugin setup instructions).
URLs for sending requests when integrating by API
https://3dsec.sberbank.ru/, port 443. 		URLs for sending requests when integrating by API
https://securepayments.sberbank.ru/, port 443.
Test cards are used for payment operations. Real cards are used for payment operations.
Fiscal receipts cannot be sent.

Switching to production mode

After switching to production mode, do the following:

  • Change passwords for «-api» and «-operator» users.

Password for each login must be changed.

Changing password for «-operator» login Changing password for «-api» login
  1. Open this link in your browser.
  2. Enter the «-operator» login and the received one-time password.
  3. Click on the Sign in button.
  4. Change the password.
  1. Open this link in your browser.
  2. Enter the «-api» login and the received one-time password.
  3. Click on the Sign in button.
  4. Change the password.
  5. Enter the updated authorization data in your system.

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*) The test environment will also be available to you at any time