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Search and view refunds
Refunds table filter
Below is a description of the available fields in the filter panel.
Field | Description |
---|---|
Period section | |
Starting with |
Issuing bankThe name of the bank that issued the card. The section is initially empty. Follow these steps to select an issuing bank.
Use the Search all except checkbox if necessary below the list of options. This limitation is only taken into account if there are selected items in the list. CurrencyTransaction currency (3-letter code, for example, RUR; selected from the drop-down list). Cardholder Name
Cardholder name. Value of Cardholder Name field specified by the buyer upon payment. When searching, you can specify ToThe maximum amount of the transaction in the minimum currency units (for example, in kopecks). Date toIndicate the end of the period. Search bySelect the desired value for the description of the period specified in the fields above:
Response codeThe response code of the payment gateway or processing to the last transaction operation. Approval codeThe code of confirmation of the fact of payment from the issuing bank. Date fromSpecify the beginning of the period in which the date and time of the payment or the date and time of the refund falls. Order numberOrder number. The value can be specified in whole or in part by substituting a% sign in place of one or more unknown characters. For example, if you specify 4% in this field, the list of orders will display all orders whose number begins with 4. Card number
PAN, the number of the bank card used for payment. In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. The value can be specified in whole or in part by substituting the '%' character instead of one or more unknown characters. For example, when specifying FromThe minimum transaction amount in the minimum currency units (for example, in kopecks). Payment wayList of available means of payment. Check the box next to the desired values. MerchantsIn this section, you can specify the merchants whose transactions you want to see in the table. To do this, follow these steps.
Refund stateRefund status:
Order statusstatus_orderOrder status in the system. Check the box next to the desired values:
status_refundOrder status in the system. Check the box next to the desired values:
Bank Issuer CountryCountry of the bank that issued the card. Check the boxes next to the options you want.
Payer countryPayer's country. Check the boxes next to the options you want.
toMaximum transaction amount (in minimum currency units, for example, in kopecks). fromThe minimum transaction amount (in the minimum currency units, for example, in kopecks). Order IDA unique order number in the system assigned during its registration. If there is a non-empty and correct format of the order ID field, the rest of the fields are not taken into account. Processing IDMerchant ID in acquiring bank processing. Terminal IDTerminal ID. IP address
IP address of the payer. When searching, you can specify Reference NumberProcessing transaction id |
Finishing at |
Issuing bankThe name of the bank that issued the card. The section is initially empty. Follow these steps to select an issuing bank.
Use the Search all except checkbox if necessary below the list of options. This limitation is only taken into account if there are selected items in the list. CurrencyTransaction currency (3-letter code, for example, RUR; selected from the drop-down list). Cardholder Name
Cardholder name. Value of Cardholder Name field specified by the buyer upon payment. When searching, you can specify ToThe maximum amount of the transaction in the minimum currency units (for example, in kopecks). Date toIndicate the end of the period. Search bySelect the desired value for the description of the period specified in the fields above:
Response codeThe response code of the payment gateway or processing to the last transaction operation. Approval codeThe code of confirmation of the fact of payment from the issuing bank. Date fromSpecify the beginning of the period in which the date and time of the payment or the date and time of the refund falls. Order numberOrder number. The value can be specified in whole or in part by substituting a% sign in place of one or more unknown characters. For example, if you specify 4% in this field, the list of orders will display all orders whose number begins with 4. Card number
PAN, the number of the bank card used for payment. In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. The value can be specified in whole or in part by substituting the '%' character instead of one or more unknown characters. For example, when specifying FromThe minimum transaction amount in the minimum currency units (for example, in kopecks). Payment wayList of available means of payment. Check the box next to the desired values. MerchantsIn this section, you can specify the merchants whose transactions you want to see in the table. To do this, follow these steps.
Refund stateRefund status:
Order statusstatus_orderOrder status in the system. Check the box next to the desired values:
status_refundOrder status in the system. Check the box next to the desired values:
Bank Issuer CountryCountry of the bank that issued the card. Check the boxes next to the options you want.
Payer countryPayer's country. Check the boxes next to the options you want.
toMaximum transaction amount (in minimum currency units, for example, in kopecks). fromThe minimum transaction amount (in the minimum currency units, for example, in kopecks). Order IDA unique order number in the system assigned during its registration. If there is a non-empty and correct format of the order ID field, the rest of the fields are not taken into account. Processing IDMerchant ID in acquiring bank processing. Terminal IDTerminal ID. IP address
IP address of the payer. When searching, you can specify Reference NumberProcessing transaction id |
Order properties section | |
Order number |
Order number. The value can be specified in whole or in part by substituting a% sign in place of one or more unknown characters. For example, if you specify 4% in this field, the list of orders will display all orders whose number begins with 4. |
Order ID |
A unique order number in the system assigned during its registration. If there is a non-empty and correct format of the order ID field, the rest of the fields are not taken into account. |
Order status |
Order status in the system. Check the box next to the desired values:
|
Reference Number |
Processing transaction id |
Response code |
The response code of the payment gateway or processing to the last transaction operation. |
Processing ID |
Merchant ID in acquiring bank processing. |
Terminal ID |
Terminal ID. |
Card properties section | |
Card number |
PAN, the number of the bank card used for payment. In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. The value can be specified in whole or in part by substituting the '%' character instead of one or more unknown characters. For example, when specifying |
Cardholder |
Issuing bankThe name of the bank that issued the card. The section is initially empty. Follow these steps to select an issuing bank.
Use the Search all except checkbox if necessary below the list of options. This limitation is only taken into account if there are selected items in the list. CurrencyTransaction currency (3-letter code, for example, RUR; selected from the drop-down list). Cardholder Name
Cardholder name. Value of Cardholder Name field specified by the buyer upon payment. When searching, you can specify ToThe maximum amount of the transaction in the minimum currency units (for example, in kopecks). Date toIndicate the end of the period. Search bySelect the desired value for the description of the period specified in the fields above:
Response codeThe response code of the payment gateway or processing to the last transaction operation. Approval codeThe code of confirmation of the fact of payment from the issuing bank. Date fromSpecify the beginning of the period in which the date and time of the payment or the date and time of the refund falls. Order numberOrder number. The value can be specified in whole or in part by substituting a% sign in place of one or more unknown characters. For example, if you specify 4% in this field, the list of orders will display all orders whose number begins with 4. Card number
PAN, the number of the bank card used for payment. In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. The value can be specified in whole or in part by substituting the '%' character instead of one or more unknown characters. For example, when specifying FromThe minimum transaction amount in the minimum currency units (for example, in kopecks). Payment wayList of available means of payment. Check the box next to the desired values. MerchantsIn this section, you can specify the merchants whose transactions you want to see in the table. To do this, follow these steps.
Refund stateRefund status:
Order statusstatus_orderOrder status in the system. Check the box next to the desired values:
status_refundOrder status in the system. Check the box next to the desired values:
Bank Issuer CountryCountry of the bank that issued the card. Check the boxes next to the options you want.
Payer countryPayer's country. Check the boxes next to the options you want.
toMaximum transaction amount (in minimum currency units, for example, in kopecks). fromThe minimum transaction amount (in the minimum currency units, for example, in kopecks). Order IDA unique order number in the system assigned during its registration. If there is a non-empty and correct format of the order ID field, the rest of the fields are not taken into account. Processing IDMerchant ID in acquiring bank processing. Terminal IDTerminal ID. IP address
IP address of the payer. When searching, you can specify Reference NumberProcessing transaction id |
Issuing bank |
The name of the bank that issued the card. The section is initially empty. Follow these steps to select an issuing bank.
Use the Search all except checkbox if necessary below the list of options. This limitation is only taken into account if there are selected items in the list. |
Country of issuing bank |
Issuing bankThe name of the bank that issued the card. The section is initially empty. Follow these steps to select an issuing bank.
Use the Search all except checkbox if necessary below the list of options. This limitation is only taken into account if there are selected items in the list. CurrencyTransaction currency (3-letter code, for example, RUR; selected from the drop-down list). Cardholder Name
Cardholder name. Value of Cardholder Name field specified by the buyer upon payment. When searching, you can specify ToThe maximum amount of the transaction in the minimum currency units (for example, in kopecks). Date toIndicate the end of the period. Search bySelect the desired value for the description of the period specified in the fields above:
Response codeThe response code of the payment gateway or processing to the last transaction operation. Approval codeThe code of confirmation of the fact of payment from the issuing bank. Date fromSpecify the beginning of the period in which the date and time of the payment or the date and time of the refund falls. Order numberOrder number. The value can be specified in whole or in part by substituting a% sign in place of one or more unknown characters. For example, if you specify 4% in this field, the list of orders will display all orders whose number begins with 4. Card number
PAN, the number of the bank card used for payment. In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. The value can be specified in whole or in part by substituting the '%' character instead of one or more unknown characters. For example, when specifying FromThe minimum transaction amount in the minimum currency units (for example, in kopecks). Payment wayList of available means of payment. Check the box next to the desired values. MerchantsIn this section, you can specify the merchants whose transactions you want to see in the table. To do this, follow these steps.
Refund stateRefund status:
Order statusstatus_orderOrder status in the system. Check the box next to the desired values:
status_refundOrder status in the system. Check the box next to the desired values:
Bank Issuer CountryCountry of the bank that issued the card. Check the boxes next to the options you want.
Payer countryPayer's country. Check the boxes next to the options you want.
toMaximum transaction amount (in minimum currency units, for example, in kopecks). fromThe minimum transaction amount (in the minimum currency units, for example, in kopecks). Order IDA unique order number in the system assigned during its registration. If there is a non-empty and correct format of the order ID field, the rest of the fields are not taken into account. Processing IDMerchant ID in acquiring bank processing. Terminal IDTerminal ID. IP address
IP address of the payer. When searching, you can specify Reference NumberProcessing transaction id |
Amount section | |
From |
The minimum transaction amount in the minimum currency units (for example, in kopecks). |
Before |
The maximum amount of the transaction in the minimum currency units (for example, in kopecks). |
Currency |
Transaction currency (3-letter code, for example, RUR; selected from the drop-down list). |
Merchants section | |
Merchants |
In this section, you can specify the merchants whose transactions you want to see in the table. To do this, follow these steps.
|
Refunds table
Refunds information is presented in a table with the following fields.
Column | Description |
---|---|
Refund |
Date and time when the refund was made. |
Payment date |
The date of the payment. |
Merchant name |
The name of the merchant in the payment gateway. |
Unique order identifier |
A unique identifier value created by the payment gateway when creating a payment. |
Order number |
The order identification number in the merchant's system, unique within the system. |
Refund amount |
Refund amount in the payment currency. |
Card number |
Masked card number – card number, which shows only the first 6 and the last 4 digits, and the remaining digits are replaced by two asterisks (example:411111**1111). In the case of payment via Apple Pay, DPAN is used as the card number: a number associated with the buyer's mobile device and acting as a payment card number in the Apple Pay system. |
State |
Refund status. The following states are possible:
|
Currency |
Order currency (three-letter code, for example,RUR). |
Cardholder |
Name of the cardholder. |
Bank name |
The name of the bank that issued the card used for the operation. |
Bank country |
Country code of the bank that issued the card. |
Action code |
The code received from the processing during the operation. |
Reference Number |
Transaction identifier in processing. |
Processing ID |
Processing identifier. |
Terminal ID |
Terminal ID. |
IPS |
The name of the international payment system based on the bank card number. |